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VOICE Contract

Agreement Highlights

  • $500 Provider Program Improvement Grants each year ($7.5 million over two years).
  • Secured reimbursement rate at 75th percentile of new market rate survey.
  • Expanded access to Family Health Plus (nearly $10 million over two years).
  • Adult-child ratio changes that give us more flexibility with enrollment.
  • Professional Development Fund ($500,000 initial allocation).
  • Fair Dispute Resolution Process for Inspection and Payment Disputes.
  • Guiding Principles (Provider Rights) to ensure we get the respect we deserve.
  • $4 million OCFS/DSS technology upgrade to deliver more timely, accurate payments, and much more.

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